Full-time

Mesa de Servicio

Posted by Capgemini • June 04, 2026

📍 ciudad de aguascalientes, ciudad de aguascalientes, Mexico
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Description

Job Description

Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.

Job Description - Grade Specific

Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.

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