MFS & VAS Operations Manager at AirtelTigo

Job Summary

• The successful candidate will join our team as a Manager for MFS and VAS Operations in the IT Department.

• (S)He will report to the Director for IT Operations and will coordinate activities of all the personnel in charge to operate and maintain all customer facing technological services and products, including but not limited to Prepaid Charging System, Scratch Cards and E-Top Up Systems, Mobile Financial Services, Short Messages Services, CRBT Services, USSD and other Value-Added Platforms. The MFS and VAS Operations Manager will also be required to establish operational process, efficiencies and standardization within the organization and ensure adherence to set targets and performance management as it relates to MSP or internal team’s deliverables.

Key Responsibilities

• Coordinate activities of technical personnel, including Manage Services teams in charge of MFS & VAS Platforms:

• Ensure optimal adherence to...