Full-time

Mortgage Process Coordinator Role at Neo

Posted by Neo Financial • June 08, 2026

📍 calgary, ab, Canada
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Description

Join Neo as a Mortgage Process Coordinator and enhance approval timelines while ensuring documentation integrity. Engage directly with brokers in a thriving fintech startup environment.
This position requires you to report to the Senior Manager of Mortgage Fulfillment. Your primary focus will be the accurate review and verification of mortgage documents critical to a seamless approval process. Proactive communication with brokers is essential for gathering necessary documents efficiently and on time.
Key Responsibilities:
• Collect outstanding documentation from mortgage brokers
• Conduct thorough verbal verification of employment
• Manage and organize the Documents Management System
• Ensure files meet completion criteria
• Liaise with third-party service providers effectively
Requirements:
• 1-2 years experience in mortgage fulfillment
• Familiarity with Google Suite tools
• Excellent verbal and written communication skills
• Strong organizational ...

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