Mortgage Retention and Sales (Bilingual in French and English) WFH

Permanent position : full-time, 37.5hrs per week.

Current Work schedule : Candidates must be flexible and available to work Monday to Friday, from 9am to 8pm, and Saturdays from 9am-6pm (on rotation).

Location : 100% Remote/Work from home.

Language preferences for role : Strong verbal and written language skills in both French and English.

Proactively provides expert advice on mortgage renewal/financing needs, products and solutions to retain and expand share of wallet. Fulfills sales and service activities for customers by following approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.

Responsibilities

• Drives the sales process for inbound and outbound customer contacts upon mortgage renewal, through in-dept...