Full-time
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Multi-Channel Help Desk Associate, People Solutions Center
Posted by Convergys • June 04, 2026
Description
Convergys is hiring for the role of Associate in the People Solutions Center in Medellín, Colombia. This position involves managing multiple communication channels to effectively resolve staff queries while maintaining a high level of customer service.
The ideal candidate will demonstrate strong problem-solving skills, professionalism, and the ability to work efficiently with various information systems. This role requires proficiency in English for managing phone calls.
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