Mybrp Coordinator/Regional Coordinator Of Rh Services

**OBJECTIVE**:
Lead the MyBRP team providing service to BRP employees on HR topics to meet employees' requirements.
Act as a Specialist and work closely with the team to achieve our mission of contributing to making the employee experience exceptional when contacting MyBRP.
**PRINCIPAL ROLES AND RESPONSABILITIES**:
Maintain team operational stability and business continuity
Provide direction to the team on unexpected situations/issues
Support team on workload prioritization
Assure all team continue reaching consistent KPIs
Maintain an environment of trust, respect and collaboration within and across teams
Participate in critical projects in HR in general and, more specifically, in the HRGS Team
Identify and follow up on areas of improvement and ensure that solutions in place meet our employees' needs.
Anticipate the business operation and propose processes oriented to improve the employee experience from onboarding until off-boarding.
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