Contract

Mystery Shopper

Posted by Brand Momentum • March 19, 2026

📍 Toronto, Ontario, Canada
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Description

Position Summary: We are seeking detail-oriented and reliable Mystery Shoppers to join our team on a part-time, contract basis. As a Mystery Shopper, you will be responsible for conducting undercover evaluations of various businesses, including retail stores, restaurants, and service providers. Your feedback will play a crucial role in helping our clients enhance their customer service and operational efficiency.

Key Responsibilities:

  • Visit assigned locations and conduct mystery shopping assignments as per guidelines.
  • Evaluate customer service, product quality, and overall experience.
  • Observe and report on employee interactions, store cleanliness, product displays, and compliance with company standards.
  • Complete detailed and accurate reports based on your observations within specified deadlines.
  • Maintain confidentiality of assignments and the identity of the companies being evaluated.
  • Provide const...
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