Non-Emergency Medical Transfers Manager

Elevate operational excellence at Voyago as an Operations Manager in Ontario, focusing on our Non-Emergency Medical Transfer Division. Manage operations, staff, and customer satisfaction effectively.
Reporting to the General Manager, you will be responsible for the daily functioning of your facilities. This role emphasizes leadership, efficiency, and client engagement, tracking Key Performance Indicators to ensure smooth operations. Adept organizational abilities and strong communication are vital for success in this role.
Key Responsibilities:
• Supervise operations staff and performance
• Conduct safety meetings and customer reviews
• Assess recruiting needs aligning with service demands
• Ensure operational costs align with budget
• Guarantee excellent service to enhance the customer experience
Requirements:
• Degree or equivalent experience required
• Minimum 3 years in a management role
• Experience in non-emergency patient transport preferred
•...