Operador Cajero Cee- Tellerdistrito Poniente (Guadalajara)

ResponsibilitiesServe as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer servicePerform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cashIdentify referral opportunities for new products and services based on client's financial goalsEducate clients on digital and self-service opportunities offered by CitiAdhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assetsEnsure all client needs are met and effectively manage client issues/concerns, escalating as neededMaintain working knowledge of client accounts as well as new and existing products and services offeredFulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metri...