Full-time
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Operations Associate, Product Support — Scale & Improve UX
Posted by Monograph • June 04, 2026
Description
A financial technology company in Mexico City is hiring for a user support role focused on solving external user issues and improving product offerings. The ideal candidate has strong communication skills, a user-centric mindset, and enjoys analytical problem solving. Responsibilities include troubleshooting, collaborating with teams to enhance user experience, and learning the operations of the company. This is a vibrant environment emphasizing teamwork and innovation, with opportunities for personal and professional growth.
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