Full-time

Operations Director: Data & Technology at Manulife

Posted by Manulife Insurance Malaysia • June 09, 2026

📍 toronto, on, Canada
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Description

Become a pivotal leader in operational delivery at Manulife. Oversee data and technology initiatives, enhancing stakeholder engagement and execution.
In this Director-level role, you will leverage 5-7 years of expertise in both SDLC/BAU processes and big data environments. Ensuring reliable and scalable operations, you will collaborate with cross-functional teams to achieve strategic objectives and improve processes. This position requires strong communication skills and the ability to navigate complex organizational structures.
Key Responsibilities:
• Manage operational performance and team delivery
• Maintain stakeholder communication for project success
• Integrate data technologies effectively
• Oversee both Agile and Waterfall project execution
• Drive risk management and process improvement initiatives
Requirements:
• 5-7 years in information system management
• Proficient in Databricks and modern data platforms
• Strong organizational and operati...

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