Operations Manager

Job Title: Operations Manager – Rocky Mountaineer Calgary

Reports to: Senior Operations Manager

Location: Western Canada (with travel to operating routes and facilities)

Employment Type: Full-time, operational leadership role

Position Summary

The Operations Manager is responsible for the end-to-end operational execution of catering services across multiple luxury rail routes. This role ensures consistent, compliant, and financially responsible delivery of guest and crew meal services to the Trains in alignment with contractual obligations, culinary standards, service levels, and safety regulations.

The Operations Manager acts as the primary operational liaison between the Client and Culinary teams, leading forecasting, production coordination, loading logistics, irregular operations response, financial reviews, and continuous improvement initiatives throughout each operating season.

Key Responsibilities

Operatio...