Operations Manager for Retail at Rogers Arena

Join Rogers Arena as an Operations Manager in Retail, responsible for driving sales and managing the retail team during high-profile hockey and lacrosse events.
The Operations Manager leads the retail strategy and operations within Rogers Arena, directly impacting customer experience. You will develop your team, control inventory, and ensure efficiency in retail activities while optimizing sales during sports events. This role demands excellent management skills and a strong background in retail operations.
Key Responsibilities:
• Train and supervise retail staff and Assistant Managers
• Oversee cash handling and financial reporting processes
• Act as the primary contact for merchandise logistics
• Maintain all aspects of Team Store operations
• Implement loss prevention strategies to protect inventory
Requirements:
• 5+ years of experience in multi-store retail management
• Minimum 3 years in an event-focused environment
• Strong cash handling and oper...