Operations Manager - HVAC

1Click Energy Solutions isseekingan experienced, organized, and leadership-drivenOperations Managerto oversee day-to-day service, installation, dispatch, and operational activities in our London, Ontario location. This roleis responsible forleading field technicians, managing workflow, ensuring high-quality customer service, andmaintainingoperational efficiency.

Key Responsibilities

• Oversee daily HVAC service and installation operations
• Manage, mentor, and support HVAC technicians and administrative staff
• Maintain and optimizestaffing schedules, dispatching, and workload planning
• Oversee inventory, equipment, and fleet management
• Resolve escalated customer issues and support customer service excellence
• Collaborate with management on budgeting, forecasting, and departmental planning
• Develop and implement operational processes and improvements
• Support hiring, onboarding, and performance ev...