Operations Manager - HVAC

1Click Energy Solutions is seeking an experienced, organized, and leadership-driven Operations Manager to oversee day-to-day service, installation, dispatch, and operational activities in our London, Ontario location. This role is responsible for leading field technicians, managing workflow, ensuring high-quality customer service, and maintaining operational efficiency.

Key Responsibilities

• Oversee daily HVAC service and installation operations
• Manage, mentor, and support HVAC technicians and administrative staff
• Maintain and optimize staffing schedules, dispatching, and workload planning
• Oversee inventory, equipment, and fleet management
• Resolve escalated customer issues and support customer service excellence
• Collaborate with management on budgeting, forecasting, and departmental planning
• Develop and implement operational processes and improvements
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