Order Fulfilment Specialist (Santiago)

At Airbus Chile we are hiring our new Order Fulfilment Specialist, who will be in charge to execute all aspects of customer orders with energy and enthusiasm.

Your main activities

• Provide high quality customer service towards our customers
• Understand customer requirements and transform into fulfilment actions
• Act as the primary interface between the customer and the internal organisation for all aspects of the order management process
• Monitor open customer orders, proactively drive the internal organisation and manage customer expectation with regards to delivery dates
• Seek alternative and innovative solutions to ensure on-time delivery of customer orders
• Inform relevant stakeholders proactively on order status, especially for delays or critical parts
• Coordinate clarification of technical and commercial queries utilising Airbus Technical Documentation and/or liaising with Airbus technical, engineering or c...