Parts and Service Growth Manager at Harvey & Company

Enhance profitability and service delivery as the Parts and Service Growth Manager at Harvey & Company in Gander. Focus on operational excellence in a thriving dealership.
This role offers a chance to lead Parts and Service operations at a prominent heavy equipment dealership in Newfoundland and Labrador. You will be responsible for driving performance metrics, leading teams, and ensuring outstanding customer service. Your financial acumen and strategic vision will shape the success of our Parts and Service departments.
Key Responsibilities:
• Own Parts & Service P&L while driving profitability
• Monitor KPIs to enhance operational efficiency
• Lead to improve technician productivity and service quality
• Implement inventory optimization strategies for parts
• Cultivate relationships through superior customer service
Requirements:
• Leadership experience in heavy equipment or truck dealership environments
• Comprehensive knowledge of parts and service oper...