Description
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Major Job Functions:
Develop and maintain relationships with customers visiting the branch for parts needsAnswer calls and respond to emails by providing an outstanding level of serviceManage the customer pickup area located behind the customer service counter and ensure aged parts bare returned to inventoryInternal field service and walk in customer parts sales ordersSourcing and ordering used partsPulling customer and branch parts ordersProcessing parts credits, core inspections and warrantyHose building and processingPacking and labeling parts orders for shipmentProcess customer ordersParticipate in parts related special projects and assignmentsParticipate in call quality and performance initiatives as requiredParts delivery and warehouse duties as neededOther functions may include but are not limited to:
NEP sourcing ...