Patient Administrative Associate - Cipriano Centre - Regular Full-Time 2026-17250 (2026-17250)

Sunnybrook Health Sciences Centre has an exciting opportunity for a PAA in Outpatient Care as a member of the team in the Peter Cipriano Centre for Seniors Health. This position is patient facing and provides administrative supports to clinical team across the Cipriano Centre.

Summary Of Duties

Provide PAA support across the Cipriano Centre

Coordination of all administrative and clerical activities within the department

Respond to incoming phone calls and monitor department email box, direct inquiries to appropriate personnel/area, greeting patients on arrival

Support patient care—registration and updating of patient information, scheduling appointments, reminder phone calls, chart preparation, processing orders and ordering tests, arranging follow ups, filing/scanning documents, documenting patient communication in EMR, processing community pharmacy refill requests, post visit exam room restock, and work with task manager system

Ma...