Patient Experience Officer

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

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Job overview

We have an exciting opportunity for a Patient Experience Officer to join our Patient Experience Team.

In this role, you will work collaboratively with colleagues across the Trust to drive improvements in both patient and staff experience, including developing and delivering effective patient communication plans. You will analyse patient feedback and data to identify key themes and opportunities for improvement, and support the development and implementation of action plans to address these.

You will act as a neutral and supportive presence in sensitive care concerns, listening with empathy, building trust and confidence, and maintaining a high level of professionalism at all times.

This job is currently only open to people who already work for the N...