Patient Services Specialist at FYidoctors

Enhance patient experiences as a Patient Services Specialist at FYidoctors Campbell River - Downtown. Fulfill a vital role with full-time hours dedicated to supporting eye care services in a vibrant clinic.

You will engage with patients directly, managing their check-in and check-out processes, and providing excellent service through various channels. Key responsibilities include coordinating appointments, performing necessary pre-tests, and ensuring smooth eyewear management. A focus on teamwork and collaboration is integral to this role in our dynamic environment.

Key Responsibilities:
• Welcome patients and manage check-in/check-out
• Perform pre-testing for eye care
• Coordinate patient appointments and billing
• Oversee eyewear pick-ups and repairs
• Deliver outstanding customer service experiences

Requirements:
• Retail experience is an asset
• Skilled in technology, including MS Office
• Stron...