Full-time

Payroll Services Expert - Us (Temporary Role - 6 Months)

Posted by Novartis • June 05, 2026

📍 xico, veracruz, Mexico
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Description

**Summary**:To support the development of payroll processes, principles, and guidelines, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.
**About the Role**:LI-Hybrid**Key Responsibilities**:- Support the team in the operational conversion of Payroll strategic objectives.
- Provide support and specific advice in the implementation of processes and standards for all payroll Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training- Handle payroll standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
- Track service requests and troubleshoots - analyze error messages and questions.
- Support evaluation of the services / proces...

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