Full-time

Payroll Support Specialist – Contact Center (US)

Posted by Carrier • May 27, 2026

📍 monterrey, nuevo león, Mexico
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Description

Carrier, located in Monterrey, Nuevo León, is seeking a Contact Service Agent (Payroll) to be the first point of contact for payroll inquiries. The ideal candidate has a high school degree, excellent customer service skills, and 3+ years of experience. Responsibilities include managing payroll inquiries, resolving issues, and supporting employees through ticketing systems. The position offers a collaborative environment and emphasizes attention to detail and organization. Health insurance and professional development opportunities are included in the benefits package.
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