People Resource Hub & Employee Lifecycle Management Analyst

Job Description

Objectives / Purpose

This People Solutions Specialist position creates a positive experience for managers, employees and the HR community who seek assistance on a broad range of matters pertaining to HR Transactions. Demonstrates process knowledge, professionalism and genuine concern for matters brought forward by team members and follows through to ensure that each and every case is resolved.

Key Responsibilities

• Serve as a centralized point for HR inquiries, ensuring accurate and timely responses to employees and managers.

• Act as the go‑to expert for HR Knowledge and Resources while maintaining a strong human touch and an exceptional employee experience.

• Receive activity through our HCM system, case management system, and automated downstream system notifications, serving as a central point of contact and/or support for HR transactions and employee queries....