Full-time

Personal Care Specialist (12-month contract)

Posted by Cencora • June 06, 2026

📍 sherwood park, ab, Canada
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Description

Job Details

Primary Duties and Responsibilities

  • Key point of contact for patients
  • Contact patients to gather information and educate patients on program services
  • Be a reimbursement expert in his/her assigned caseload territory
  • Educates the patient on program services, including but not limited to injection training, pharmacy options, and reimbursement support
  • Ensure coordination of patient services in a timely manner resulting in a rapid and continuous access to therapy
  • Works collaboratively with other team members in various roles to coordinate the patient journey and ensure patient onboarding
  • Manage all aspects of coverage to maximize and maintain prescription drug coverage
  • Regularly interacts with insurance companies, pharmacies, and other healthcare professionals to provide optimal reimbursement support
  • Coordination of prescriptions (initial and renewal)
  • Adverse...

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