Personal Injury Reductions / Closing Virtual Assistant

Job Description

Compensation: USD $1,000+ per month (based on experience). The Virtual Assistant role is considered an independent contractor. Full‑time availability is required for a 40‑hour workweek with two days off; one weekend day may be required depending on business needs. Health‑care benefits and paid time off are not provided.

The Reductions Specialist serves as the final point of contact for each case, requiring a positive attitude and polished, professional communication. Key responsibilities encompass initiating courtesy calls to clients upon case assignment, providing detailed explanations of the reduction process, and meticulously logging phone calls, case statuses, and documents into the online document‑management software. The Specialist ensures the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list. Other tasks include confirming balances due on medical accounts, negotiating b...