Full-time

PetsHotel Supervisor

Posted by PetSmart • May 31, 2026

📍 ottawa, on, Canada
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Description

Pets Hotel Supervisor

PetSmart's PetsHotel Experience Lead (Hotel Supervisor) provides exceptional service to pet parents and the pets in our care while upholding the company’s vision, mission, values, and strategy. This role provides a welcoming and safe environment to pets, ensuring proper healthcare and facility cleanliness. Alongside the PetsHotel Experience Leader, they are responsible for maintenance and oversight of the PetsHotel, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.

Benefits

  • Paid Weekly
  • Health & Wellness Benefits*
  • Group Registered Retirement Plan (RRSP) with company match
  • Paid Time off for full‑time associates
  • Associate discounts
  • Tuition Assistance
  • Career pathing
  • Development opportunities

Essential Responsibilities

People Leadership

  • Facilitates the associate e...

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