Postal Services Manager at Shoppers Drug Mart

Lead the postal services team at Shoppers Drug Mart, focusing on customer satisfaction and operational excellence. Manage courier items, postal boxes, and maximize department revenue in a key retail role.

As the Retail Postal Services Manager, you will be responsible for full-service postal operations while ensuring compliance with Store Standards. Your leadership will impact the Post Office staff's performance, training, and customer experience. This position emphasizes exceptional service in a supportive, diverse environment.

Key Responsibilities: • Organize and deliver full-service postal services • Lead and train Post Office staff effectively • Ensure compliance with loss prevention protocols • Conduct interviews and performance reviews regularly • Maintain exceptional customer service standards

Requirements: • Retail and cash handling experience required • Strong interpersonal and communication skills • Time management and decision-making abilities • Fle...