Pre-Owned Sales Consultant

Job Purpose

Sales Consultants are responsible for the sale and lease/finance of New or Pre‑Owned vehicles to existing or new customers. They are expected to meet both sales quota and gross profit targets on a consistent basis. Sales consultants must also meet or exceed customer satisfaction objectives.

Core Accountabilities

• Establish and nurture customer relationships for the purpose of selling New or Pre‑Owned vehicles.
• Handle incoming sales traffic (on the telephone, internet, and in person).
• Qualify all prospects.
• Arrange trade‑in appraisals through the Pre‑Owned Sales Manager.
• Liaise between prospect and sales management during negotiations.
• Turn over all sales customers to the finance office.
• Arrange New and Pre‑Owned deliveries through sales management and the finance office.
• Actively prospect new customers on a continuous basis.
• Follow up with past deliveries e...