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Prescription Support Specialist: Empathy & Solutions
Posted by Helpware Inc. • June 05, 2026
Description
Helpware Inc. is seeking a Customer Service Representative in Mexico to guide patients through the prescription process from start to finish. You will support clients via phone, text, and email, ensuring clarity and providing empathetic assistance.
The ideal candidate has 1+ year of customer support experience, is tech-savvy, and remains calm under pressure. The role offers a monthly salary of $18,000 MXN, law benefits, food vouchers, and major medical insurance after a few months.
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