Full-time

Principal, Business Transformation

Posted by Zendesk • May 27, 2026

📍 xico, veracruz, Mexico
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Description

We are looking for a dynamic, results-focused Business Transformation Lead to join our growing Strategy & Transformation Team, driving transformation programs aimed at delivering Zendesk's corporate strategy.
ÂThis role leads high-priority, cross-functional strategic initiatives, owning end-to-end planning and execution to deliver identified business results.This involves partnering with senior leaders across the organization and, at times, external stakeholders (such as private equity owners and/or consultants) to ensure appropriate alignment with, support for, and execution of program goals and objectives.The role will improve alignment between corporate strategies, organization objectives, execution teams, and results.Success requires high business acumen, strong strategic and analytical thinking, and effective communication and interpersonal skills to ensure initiative success and meaningful business impact.
Â**What you get to do everyday**:- Support one or more strategi...

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