Principal Product Designer (Toronto)

About the Role

PagerDuty is seeking a Principal Product Designer to join our diverse, customer-focused team!

As Principal Product Designer, you will join our UX team and lead design strategy for our AI and Automation team, partnering with senior leadership, product management, engineering, and data science teams.

Responsibilities

• You will define the vision and execution for how AI agents, automation workflows, and intelligent insights are experienced across the PagerDuty Operations Cloud, ensuring our AI capabilities are intuitive, trustworthy, and transformative for technical operations teams.
• This is an exciting opportunity to pioneer the future of AI-driven operations at scale, shaping how thousands of organizations leverage autonomous agents and intelligent automation to prevent incidents, accelerate resolution, and improve operational resilience.
• Define and drive the design vision for PagerDuty’s AI and automation capabi...