Process Documentation Specialist

The pan-Canadian Pharmaceutical Alliance (pCPA) brings together provincial, territorial, and federal governments for the purpose of increasing and managing access to clinically relevant and cost-effective medicines. Through collective negotiations, the pCPA has realized overall savings as of April 1, 2025) for governments of $3.94 billion annually for brand name drugs and $935 million annually for generic drugs totaling $4.87 billion annually. The pCPA offers a 100% remote (within Canada) work environment.

About the role

The Process Documentation Specialist is responsible for developing, maintaining, and optimizing standardized operating procedures (SOPs) across multiple departments and lines of business. This role ensures operational consistency, clarity, and compliance by producing high-quality documentation that effectively supports internal stakeholders.

The Specialist translates field realities and business requirements into clear process maps, SOP ...