Full-time

Process Manager

Posted by Scotiabank • June 01, 2026

📍 Toronto, ON, Canada
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Description

Process Manager

Requisition ID: 248964

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

This role oversees one or more ITSM process (Depending on the area of focus) to ensure that ITSM processes are executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.

**Is this role right for you? In this role, you will:**
• Work with business stakeholders, platform team and representatives from CIO areas to identify and document process improvements.
• Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives the appropriate level of priority
• Process Ownership/Continuous improvement
• People and non-people leadership skills
• Reporting & Analytics design
• Support the d...

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