Product Owner For Knowledge Center At Brp Quebec City

Enhance dealer autonomy and efficiency as a Product Owner for the Knowledge Center at BRP. Focus on self‑service success, strategic content management, and technology collaboration.

In this critical role, you will drive the Knowledge & Content Platform, ensuring high‑quality self‑service for dealers while boosting productivity across the organization. Your work will play an essential part in improving operational efficiency and reducing unnecessary support requests.

Key Responsibilities

• Own the Knowledge & Content Platform and its performance metrics
• Define and enforce content governance and publishing standards
• Lead initiatives to rationalize low‑value content visibility
• Manage content intake, approval, and quality processes
• Collaborate with subject matter experts for content accuracy

Requirements

• Proven product ownership experience in complex settings
• Solid knowledge governance ...