Product Quality Complaint Specialist

ConvaTec Inc. in Reynosa, Tamaulipas seeks an individual to monitor and report product defect complaints. The role involves aligning with Medical Safety and R&D on adverse events while ensuring compliance with regulatory requirements.

Responsibilities include maintaining product defect investigation procedures, providing technical expertise on complaint processing systems, and evaluating corrective actions for effectiveness. A high school diploma and experience in complaint handling and customer service are required.