Full-time

Product-Savvy Support Specialist

Posted by Helpware • June 05, 2026

📍 Remote, Remote, Mexico
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Description

Helpware in Mexico, Jalisco, Región Centro is seeking a customer support representative to provide first-level support via email and chat. This role involves addressing inquiries, troubleshooting, and guiding users. Successful candidates will demonstrate a positive attitude and effectively communicate technical information to non-technical users, maintaining ownership of cases until resolution. Join Helpware for an opportunity to grow your skills in a collaborative environment.

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