Description
We are hiring a Production Support Analyst for our QTS Fixed Income department in Toronto. This role is designed for a technical expert dedicated to enhancing service excellence on the trading floor.
In this full-time position, you will leverage your extensive IT experience (7+ years) and knowledge of capital markets to provide outstanding support. You will work closely with trading desks to manage incidents, ensure data-driven stability, and drive service improvements. If you have expertise in Linux, SQL, and a variety of scripting languages, this is the right opportunity for you.
Key Responsibilities: • Deliver world-class support to Fixed Income desks • Manage major incidents with effective resolution strategies • Drive operational stability through metrics • Facilitate incident review meetings and track resolutions • Strengthen relationships between IT and trading teams
Requirements: • 7+ years of IT experience with a capital markets background • Knowledg...
In this full-time position, you will leverage your extensive IT experience (7+ years) and knowledge of capital markets to provide outstanding support. You will work closely with trading desks to manage incidents, ensure data-driven stability, and drive service improvements. If you have expertise in Linux, SQL, and a variety of scripting languages, this is the right opportunity for you.
Key Responsibilities: • Deliver world-class support to Fixed Income desks • Manage major incidents with effective resolution strategies • Drive operational stability through metrics • Facilitate incident review meetings and track resolutions • Strengthen relationships between IT and trading teams
Requirements: • 7+ years of IT experience with a capital markets background • Knowledg...
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