Production Support Engineer (Java Spring Boot, ReactJS, ServiceNow)

Production Support Engineer (Java Spring Boot & ReactJS) Duration: 12 Months Experience Required: 7+ Years Role Overview We are seeking an experienced Production Support Engineer with 7+ years of application support experience. The ideal candidate will be responsible for monitoring, troubleshooting, incident management, and ensuring the stability and availability of production applications built using Java Spring Boot and ReactJS. The role requires strong problem-solving skills and experience supporting enterprise applications in a production environment. Key Responsibilities Provide production support for applications built on Java Spring Boot and ReactJS. Investigate, troubleshoot, and resolve production incidents and application issues. Perform root cause analysis and implement preventive measures. Monitor application health and ensure high system availability. Manage incidents, service requests, and problem tickets through ServiceNow. Collaborate with development, QA, and infrastru...