Programme Management Executive (Outram Park, 10 Months)

Job Scope

• Support the management of the programme’s participant cohort, including tracking enrolment, participation status, and programme reward milestones
• Maintain accurate records of participant onboarding, progress, and engagement
• Manage and resolve escalated enquiries from programme participants and clinical partners regarding application processes, rewards, and other programme-related matters
• Coordinate logistics related to programme activities (recruitment and implementation), pilot touchpoints, and follow-ups
• Provide first-line support for the digital platform and troubleshooting assistance to users
• Serve as the liaison between the programme partners, effectively triaging and routing programme-related enquiries to appropriate stakeholders
• Support all administrative documentation related to the programme
• Ability to support execution of basic marketing in...