Full-time

PSP Operations Lead – Reimbursement Focus

Posted by Novartis • June 06, 2026

📍 toronto, on, Canada
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Description

Join Novartis as a PSP Operations Manager focusing on Reimbursement strategies in Toronto. Lead initiatives to streamline processes, enhance patient support, and drive reimbursement excellence.
You will play a critical role in identifying bottlenecks within retrobilling and copayment programs. This position requires close collaboration with multiple teams and the ability to drive changes that positively impact patient outcomes while efficiently managing resources.
Key Responsibilities:
• Develop strategies to alleviate reimbursement bottlenecks
• Implement CRM solutions for payer data analysis
• Monitor reimbursement policies and market dynamics
• Train cross-functional teams on reimbursement processes
• Optimize pharmacy performance in retrobilling initiatives
Requirements:
• Proven PSP experience with direct payer engagement
• Expertise in copay card program management
• Strong data analysis for decision-making
• Excellent collaboration and communi...

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