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Quality Assurance Specialist - Salesforce Marketing Cloud
Posted by IHG Hotels & Resorts • June 05, 2026
Description
Responsibilities
- Develop and execute comprehensive test plans and test cases for SFMC email campaigns, automation, push notifications, SMS, and integrations.
- Perform manual testing to validate functionality, rendering, personalization, and data accuracy across multiple devices and platforms.
- Collaborate with developers, marketers, and data teams to identify, document, and resolve defects or issues.
- Validate data flows, segmentation, and audience targeting within Data Extensions and Contact Builder (SFMC).
- Support the deployment and implementation of SFMC campaigns, ensuring adherence to timelines and quality standards.
- Monitor campaign performance post-deployment and assist in troubleshooting any issues.
- Maintain detailed documentation of test cases, results, and implementation procedures.
- Stay current with SFMC platform updates, testing tools, and industry best practices.
- Assist in trainin...
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