Full-time

Quality Engineer II

Posted by Heraeus • June 01, 2026

📍 Cartago, Cartago Province, Costa Rica
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Description

Quality Engineer IIHeraeus MedevioLocation CartagoPermanentFull Time

Job Purpose
Develops and implements engineering solutions to address complaints and product feedback related to manufacturing and non-manufacturing processes, ensuring timely resolution, effective customer communication, regulatory compliance, and continuous improvement of product quality, operational efficiency, and customer satisfaction.

Main Responsibilities:

  • Assess processes and products to solve and respond to quality issues.
  • Evaluate and implement solutions allowing an optimal Quality Assurance and Preventive Quality.
  • Lead the corresponding core teams, to drive initiatives as result of customer complaints.
  • Provide technical support for Quality Systems and solve quality issues, often implementing cost-saving measures and high-quality standards.
  • Communicate with customers to provide or request information related to their complaints in order to retri...
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