Quality Lead

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

What You’ll Do

• Act as the primary point of contact for investigating and managing pharmacy incidents. This includes collaborating with team leaders and managers to conduct timely investigations, develop action plans, and document findings.
• Create period-end and quarter-e...