Remote Associate, Corporate Card Services - Bilingual in English & French Required

Position Details

Poste Permanent: 37,5 heures par semaine

Work schedule: Shifts vary between Sunday to Saturday from 10:00am-11:00pm.

Provides corporate cards sales and service to BMO customers or prospects. Advises customers on corporate card strategies and products (including credit cards) that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.

Responsibilities

• Manage inbound customer service requests and electronic tickets within service level timeframes.
• Identify opportunities to make qualified referrals to other groups within the CCC.
• Stay abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.
• May provide training and coaching to junior as...