Remote Customer Experience Manager — Subscription Engagement

SuperSummary seeks a proactive Customer Experience Manager to redefine user engagement and build strategic connections. You will oversee customer support operations, engage with users on social media, and gather valuable feedback for the Product team. The ideal candidate will have experience in B2C customer success and a track record of proactive engagement programs.

This remote role offers competitive salary and benefits, supporting a diverse and inclusive workplace. Join us to enhance reader engagement and be the advocate for our users.