Remote Customer Experience & Operations Specialist

Holme & Hadfield is looking for a Customer Experience & Operations Associate in Lima, Peru. This remote, full-time position requires managing customer inquiries, handling order processes through Shopify, and ensuring high seller feedback ratings. With a focus on empathy and problem-solving, you will actively engage in improving customer experiences. Ideal candidates should have at least 2 years in a customer service or operations role in e-commerce. Join a supportive, diverse team in making a significant impact on customer satisfaction.
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