Full-time

Remote Digital Key & Connected Room Support Specialist

Posted by NTT DATA, Inc. • May 26, 2026

📍 guadalajara, guadalajara, Mexico

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Description

NTT DATA, Inc. is seeking an Account Service Specialist in Guadalajara, Jalisco, to provide Remote Level 1 & 2 support for Hilton's Digital Key System. The ideal candidate will manage incidents through ServiceNow and deliver exceptional customer service. 
This role involves live phone support during a variety of hours including evenings and weekends, as well as participation in an on-call rotation. Strong technical and communication skills are essential. 
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Job Details

Location guadalajara, guadalajara
Job Type Full-time
Category Other-General
Posted May 26, 2026
Deadline July 05, 2026

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