Full-time

Remote Enterprise Escalation Engineer

Posted by Jumio Corporation • May 30, 2026

📍 Remote, Remote, Colombia
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Description

Jumio Corporation is seeking a Customer Escalation Engineer based in Colombia. This role involves supporting enterprise customers and requires strong technical communication and problem-solving skills.

The successful candidate will work with multiple teams, handle technical support cases, and contribute to the Knowledge Base. Candidates should have 3-5 years in technical support, be proactive, and have experience with web technologies.

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