Full-time

Remote IT Help Desk Specialist - Onboarding & Support

Posted by Opensesame Inc. • June 05, 2026

📍 americas, estado de méxico, Mexico
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Description

Opensesame Inc. is seeking a Help Desk Support Specialist who will be the first point of contact for resolving technical issues and managing user access. Based in Mexico, this primarily remote role involves supporting employee onboarding, resolving IT support tickets, and maintaining support documentation. Candidates should possess strong communication skills and a proactive approach to problem-solving as they navigate a fast-paced environment. Join a company committed to delivering excellent results and embracing pay transparency.
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